bna88 Terms and Conditions

01 General Terms

bna88 is an online gaming and betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between the user and bna88.

These terms apply to all services, website, mobile applications (where applicable), games, promotions and all related activities of bna88. By accessing the platform, registering, or using any service, you will be considered to have read, understood and fully accepted these terms.

These terms are written in Bengali and will be interpreted in accordance with applicable laws of Bangladesh. In the event of any dispute or ambiguity, the interpretation of bna88 authority will be considered final.

1.1 Acceptance of Terms

If you do not agree with any part of these terms, please do not use any services of bna88. Continuing to access the platform indicates that you fully agree with these terms.

1.2 Updates to Terms

bna88 reserves the right to change, revise or update these terms at any time. Updated terms will take effect from the date they are published on the website. You should visit this page regularly.

02 Eligibility and Registration

2.1 Age Requirement

To use bna88 services, you must be at least 21 years of age. Use of the gaming platform by minors is strictly prohibited. bna88 may request necessary documents for age verification at any time.

• A National ID Card (NID), passport or birth certificate may be required as proof of age.
• If you register using false age information, your account will be immediately closed and all deposited funds may be forfeited.
• We are committed to protecting minors.

2.2 Single Account

Only one account is permitted per individual, household, device, IP address or payment method. Operating multiple accounts is strictly prohibited and doing so will result in all accounts being closed.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be accurate, complete and up to date. bna88 reserves the right to suspend or cancel an account if false information is provided.

03 Account Management

3.1 Login Credentials Security

It is your responsibility to keep your account password and login details completely confidential. If unauthorized access to your account occurs, notify our support team immediately.

3.2 Account Verification (KYC)

To ensure safe and transparent services, bna88 may request identity verification documents in the following circumstances:

• Before the first withdrawal or after exceeding a specified amount.
• When unusual activity is detected on the account.
• As part of the Anti-Money Laundering (AML) process.

Withdrawal requests may remain on hold until the verification process is completed.

3.3 Account Deactivation

You may request closure of your account at any time through our support team. All pending transactions must be completed before the account is closed. Unused bonuses will be automatically cancelled when the account is closed.

04 Deposits and Withdrawals

4.1 Deposit Rules

The following methods can be used to deposit funds into bna88: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳200 (for all methods).

• Deposits must be made using a payment method registered in your name only.
• Deposits from third-party accounts are prohibited.
• Deposited funds are generally added to the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal processing time is generally completed within 15 minutes to 2 hours. Withdrawals may be held if the following conditions are not met:

• If account verification (KYC) is not completed.
• If the bonus wagering requirement has not been met.
• If unusual activity on the account is considered suspicious.

4.3 Transaction Security

All financial transactions are secured through SSL encryption technology. bna88 never stores your banking PIN or full card number.

05 Bonuses and Promotions

5.1 Welcome Bonus

bna88 offers new members a 100% first-deposit bonus, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:

• The bonus wagering requirement is 10 times (10x).
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• Each user may claim the welcome bonus only once.
• The minimum deposit required to receive the bonus is ৳200.

5.2 General Conditions for Promotional Bonuses

The following general terms apply to all promotions and bonuses:

• Multiple bonuses cannot be used at the same time unless specifically permitted.
• Operating multiple accounts to take advantage of bonuses will result in all bonuses being forfeited.
• bna88 reserves the right to modify or cancel any bonus offer.
• Bonuses may be withdrawn if irregular betting patterns are detected.

5.3 VIP and Cashback Program

bna88 maintains four VIP tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). Advancement to a higher tier depends on your overall activity and participation on the platform.

06 Betting and Gaming Rules

6.1 General Gaming Conditions

All games on bna88 are operated in accordance with Fair Play principles. Game outcomes are determined impartially using Random Number Generator (RNG) technology.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are displayed within the game. bna88 reserves the right to change betting limits at any time.

6.3 Technical Issues

In the event of a disconnection or technical error during a game:

• The game result will be determined based on the result recorded on the server.
• If a game remains incomplete due to a technical error, a decision will be made after reviewing the situation.
• Report any technical issues to our support team immediately.

6.4 Sports Betting

Additional rules may apply for cricket, football, kabaddi and other sports betting. If an event is cancelled or postponed, the betting decision will be made in accordance with the specific sports betting rules.

07 Prohibited Activities

The following activities are strictly prohibited on the bna88 platform and will result in account closure and possible forfeiture of all deposited funds:

• Money laundering or any illegal financial activity.
• Fraud, deception or attempting to hack the system.
• Creating multiple accounts to take advantage of bonuses.
• Using bots or automated software to influence game outcomes.
• Sharing or selling an account with another user.
• Conducting transactions using a third-party account.
• Attempting to introduce cyberattacks, viruses or malicious code.
• Verifying an account using a false identity or documents.

bna88 reserves the right to temporarily suspend an account during investigation if any suspicious activity is detected.

08 Privacy and Data Protection

bna88 places the highest importance on the privacy of users' personal information. To learn more about how we collect, store and use data, please read the Privacy Policy page.

8.1 Purpose of Data Use

The personal information you provide is used for the following purposes:

• Account verification and identity confirmation.
• Processing financial transactions.
• Providing customer service and resolving issues.
• Preventing fraud and maintaining platform security.
• Complying with applicable laws and regulatory requirements.

8.2 Data Protection Measures

We use industry-standard SSL encryption and security protocols. User data is not sold to third parties. However, information may need to be disclosed when required by legal obligation or authorized investigation.

09 Responsible Gaming

bna88 is committed to responsible gaming. We believe gaming is for entertainment and should never be a cause of financial or mental distress.

9.1 Self-Exclusion and Setting Limits

Users may take advantage of the following options:

• Setting daily, weekly or monthly deposit limits.
• Self-Exclusion for a specified period of time.
• Requesting a temporary cooling-off period for the account.

For more details, visit the Responsible Gaming Guidelines page.

9.2 Age Verification & Protection of Minors

We take active steps to prevent minors (under 21) from using the gaming platform. If there are minor members in your household, you are advised to use parental controls on your device.

10 Intellectual Property

All content on the bna88 website — logos, trademarks, graphics, designs, text, software, game code — is the intellectual property of bna88 or its licensors and is protected by copyright law.

10.1 Permitted Use & Restrictions

• You are permitted to view the platform's content for personal, non-commercial purposes.
• Reproducing, distributing, or commercially using content without written permission is prohibited.
• Attempting to reverse engineer or decompile is prohibited.

11 Limitation of Liability

To the maximum extent permitted by applicable law, bna88 will not be liable for the following:

• Loss of games or transactions due to internet disconnection, power outages, or device issues.
• Transaction delays caused by issues with third-party payment providers.
• Loss resulting from unauthorized access to an account due to user negligence.
• Loss caused by unforeseen technical errors or server downtime.

bna88 always strives to provide the highest quality of service. If any issue arises, please contact our 24/7 support team.

12 Changes & Termination

12.1 Changes to Terms

bna88 reserves the right to modify these terms at any time. For significant changes, users will be notified via a notification in their account or a notice on the website. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Service Termination

bna88 reserves the right to discontinue or suspend the service at any time, for any reason or no reason. As much advance notice as possible will be given before service discontinuation, and users will be given the opportunity to withdraw their legitimate funds.

12.3 Contact

If you have any questions or complaints regarding these terms, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)